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 How should I respond to this penny buyer?
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Nickelless
Administrator


USA
5580 Posts

Posted - 08/06/2008 :  22:47:45  Show Profile Send Nickelless a Private Message
I just got this message on eBay after I asked a buyer if he'd gotten the $100 in coppers he'd bought from me:

I got the box intact. Good packing kept the pennies from leaking out.
What's up with the crud all over the pennies though? I'm having to wash the whole bunch of them to get off what ever is caked all over them.
Any ideas?


I didn't look at any "crud" on the pennies after they came out of the Ryedale, but they certainly didn't look any dirtier than coppers that we usually sort. I'm guessing this guy is looking more for "clean" coins than coppers per se? How do I respond to this? I didn't advertise "clean" coins--I advertised all coppers. What do I say about the "crud" that he's talking about that would both address the "crud" he's seeing and any debris from the Ryedale?

EDIT: I DID have a bag of coppers spill all over the carpet after I'd counted them, and I scooped them up and ran them back through the machine to get a count, so maybe this is what he's referring to that I didn't really notice. But I'm still at a loss for words. Any suggestions? Should I just say--since there's really no way I can tell at this point--that he might be referring to debris from inside the Ryedale (not unlikely after more than 400,000 coins)? Or should I just tell him that unless he's planning to collect the coins for the numismatic value that "washing" them might not be a good idea?


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Edited by - Nickelless on 08/06/2008 22:53:46

n/a
deleted

54 Posts

Posted - 08/06/2008 :  23:01:03  Show Profile Send n/a a Private Message
Have him send a pic or scan of some of the coins that he says are in question. Explain that they are circulated coppers as the auction described. You can also go as far to explain what circulated means, just like your pocket change.
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Nickelless
Administrator



USA
5580 Posts

Posted - 08/06/2008 :  23:01:46  Show Profile Send Nickelless a Private Message
OK, I figured timeliness was a bigger issue in replying to this guy, so here's what I just e-mailed him:

Hmmm, not sure if it might be debris from the inside of the coin counter that's built up, and I'm not sure which specific bags of pennies you may have received as I've been sorting several hundred dollars in copper pennies each week. The coin counter has had nearly half a million pennies run through it in the past couple months.

Not sure what kind of "washing" of the coins would be best for them, as water will oxidize the copper, and if you're wanting the pennies primarily for the copper value, then washing the pennies will probably be counterproductive. And as for any of the better wheat pennies in the bags, coin-cleaning solutions would probably be much better than water.

Let me know a little more about what you're talking about on the pennies. I'd like to help get this figured out.


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HoardCopperByTheTon
Administrator



USA
6807 Posts

Posted - 08/07/2008 :  00:08:48  Show Profile Send HoardCopperByTheTon a Private Message
Seems like a good response to me. Sometimes buyer's expectations are completely different than what is in the auction description. I once got a negative from a buyer because he thought the coppers I sent should have been mostly "S" mint cents because of my propinquity for the SF mint. First he tried to extort more pennies out of me, then he left me a negative. You guys will love this quote.. "I could get pennies like that at the bank." He must have a great bank since the shipment included 50 OBW BU rolls. I had another guy who bought a Mint Sewn bag of copper pennies. He opened the bag, then asked me if he could return them since he didn't like the toning on the coins. Guess he wanted all firey red MS-70 coins. I told him no on the return because he had opened the mint sewn bag and I could no longer sell it as a mint sewn bag. He filed a dispute with PayPal. They immediately locked up my funds. Months later they decided in his favor and extracted the entire purchase price plus the shipping cost from my account. Some folks you just can't please. Fortunately these things don't happen very often. The vast majority of my auctions have been won by regular friendly folks who like coins and reasonable shipping. I figure the # of repeat customers speaks for itself.

If your percentages are low.. just sort more. If your percentages are high.. just sort more.

Now selling Copper pennies. 1.6x plus shipping. Limited amounts available.
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HoardCopperByTheTon
Administrator



USA
6807 Posts

Posted - 08/07/2008 :  00:09:54  Show Profile Send HoardCopperByTheTon a Private Message
Is it possible that something icky spilled on the box at the post office and soaked through to the coins?

If your percentages are low.. just sort more. If your percentages are high.. just sort more.

Now selling Copper pennies. 1.6x plus shipping. Limited amounts available.
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Nickelless
Administrator



USA
5580 Posts

Posted - 08/07/2008 :  00:27:44  Show Profile Send Nickelless a Private Message
quote:
Originally posted by HoardCopperByTheTon

Is it possible that something icky spilled on the box at the post office and soaked through to the coins?

Nope, he said that the package was still sealed up. I put two $50 lots inside separate, sealed Tyvek envelopes and put duct tape on both the inside and outside flaps of the Flat Rate box. I'll see if I can get a camera and post pictures to help everyone else push the 70-lb. limit with the box still intact.


Visit my new preparedness site: Preparedness.cc/SurvivalPrep.net
--Latest article: Stocking up on spices to keep food preps lively

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Be prepared...and prepared to help: http://www.survivalblog.com/charity.html

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Edited by - Nickelless on 08/07/2008 00:30:27
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AgCollector
Penny Collector Member



USA
266 Posts

Posted - 08/07/2008 :  08:45:34  Show Profile Send AgCollector a Private Message
quote:
Originally posted by HoardCopperByTheTon

....I had another guy who bought a Mint Sewn bag of copper pennies. He opened the bag, then asked me if he could return them since he didn't like the toning on the coins. Guess he wanted all firey red MS-70 coins. I told him no on the return because he had opened the mint sewn bag and I could no longer sell it as a mint sewn bag. He filed a dispute with PayPal. They immediately locked up my funds. Months later they decided in his favor and extracted the entire purchase price plus the shipping cost from my account. Some folks you just can't please. Fortunately these things don't happen very often. The vast majority of my auctions have been won by regular friendly folks who like coins and reasonable shipping. I figure the # of repeat customers speaks for itself.



Did you at least get the bag full of coins back?
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NDFARMER
1000+ Penny Miser Member



USA
1197 Posts

Posted - 08/07/2008 :  11:47:23  Show Profile Send NDFARMER a Private Message
I agree with Hoard you can not satisfy some people. And some people just intend to try to extort more pennies or money back from you. I sold wheats about a month ago and got a negative because there was not enough key date coins or Indian heads in the rolls. In my description I specifically stated that there was no guarantee on dates or condition of the coins. He also disputed it with PayPal and that is a hassle when they freeze your account until they rule on the dispute. And of course they ruled in my favor. But that does not remove the first negative I received on Ebay in 8 years. With the seller not being able to negatives anymore it is going to make it harder to sell things on Ebay.

As far as the dirty copper goes, anyone that knows anything about coins knows that you do not want them cleaned. Apparently he thought he was going to get a bag of BU coins, or at least was going to try to extort a refund from you.

COPPER - the "poormans" precious metal!!!

SELLING - $100.00 face copper shipped to you for $189.00 machine rolled or bagged - PM me if your interested.
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Nickelless
Administrator



USA
5580 Posts

Posted - 08/07/2008 :  17:57:05  Show Profile Send Nickelless a Private Message
I just got a message from the guy saying he'd send me photos of the "crud." I'll post them here after he e-mails them to me.


Visit my new preparedness site: Preparedness.cc/SurvivalPrep.net
--Latest article: Stocking up on spices to keep food preps lively

---------------

Be prepared...and prepared to help: http://www.survivalblog.com/charity.html

Are you ready spiritually for hard times? http://www.jesusfreak.com/rapture.asp
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HoardCopperByTheTon
Administrator



USA
6807 Posts

Posted - 08/07/2008 :  18:19:35  Show Profile Send HoardCopperByTheTon a Private Message
Tell him to buy coppers from me instead.. I get all the "crud" all over myself and my machines.. leaving virtually none on the coins.

Yes, I got the entire bag of BU coins back, but of course the mint sewn bag was no longer "sewn" shut, so was worth considerably less now that it had been opened.

NDFARMER.. I guess these guys all expect an 09-S VDB in every bag. If you had included one, he probably would have complained that he didn't get 2. Please post the buyer name so we can all add him to our blocked bidder list.

If your percentages are low.. just sort more. If your percentages are high.. just sort more.

Now selling Copper pennies. 1.6x plus shipping. Limited amounts available.
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Ardent Listener
Administrator



USA
4841 Posts

Posted - 08/07/2008 :  18:22:32  Show Profile Send Ardent Listener a Private Message
I'm almost willing to bet the "crud" is typical penny crud that hand sorters so often get on their hands. It appears to me he is hand sorting your shipment looking for older or rare date coins.

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Think positive.
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CoinHunter53562
1000+ Penny Miser Member



USA
1805 Posts

Posted - 08/07/2008 :  19:16:23  Show Profile Send CoinHunter53562 a Private Message
I hand sort pennies and see alot of them that are cruddy in the sense that they are corroded or look like they were metal detecting finds. Regardless, if he bought them for the copper content then who cares what they look like?

My hobby: collecting real money 1 copper cent or nickel at a time.

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Nickelless
Administrator



USA
5580 Posts

Posted - 08/07/2008 :  19:21:51  Show Profile Send Nickelless a Private Message
Just curious, if this guy gives me negative feedback just because he doesn't like the "cruddy" pennies, does eBay allow members to respond to someone who gives them negative feedback so that their response will be posted on their profiles? I'd hate to get negative feedback and then not have a chance to publicly respond to put things in perspective.


Visit my new preparedness site: Preparedness.cc/SurvivalPrep.net
--Latest article: Stocking up on spices to keep food preps lively

---------------

Be prepared...and prepared to help: http://www.survivalblog.com/charity.html

Are you ready spiritually for hard times? http://www.jesusfreak.com/rapture.asp
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HoardCopperByTheTon
Administrator



USA
6807 Posts

Posted - 08/07/2008 :  19:30:04  Show Profile Send HoardCopperByTheTon a Private Message
Yes, you can post a response to his negative feedback.. and you should. The response will be posted on your feedback right below his. It allows you to tell your side of it. Just be truthful and factual. Then be sure to post the buyer name here so the rest of us can block him from bidding on our auctions.

If your percentages are low.. just sort more. If your percentages are high.. just sort more.

Now selling Copper pennies. 1.6x plus shipping. Limited amounts available.
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Tourney64
1000+ Penny Miser Member



USA
1035 Posts

Posted - 08/07/2008 :  21:18:59  Show Profile Send Tourney64 a Private Message
Should you post the name in the member area. He could use this forum.
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NDFARMER
1000+ Penny Miser Member



USA
1197 Posts

Posted - 08/07/2008 :  21:44:49  Show Profile Send NDFARMER a Private Message
You can respond to his negative feedback, but then he has the option of responding to your response. So then he gets another shot at putting you down. I don't like the new rule that sellers can't leave negative feedback. Now buyers can leave undeserved negative feedback with no fear of getting a negative back. I know I will be selling less on Ebay with this new rule.

COPPER - the "poormans" precious metal!!!

SELLING - $100.00 face copper shipped to you for $189.00 machine rolled or bagged - PM me if your interested.
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Nickelless
Administrator



USA
5580 Posts

Posted - 08/07/2008 :  22:56:33  Show Profile Send Nickelless a Private Message
quote:
Originally posted by Tourney64

Should you post the name in the member area. He could use this forum.

I won't have to post his name. All you have to do is check my eBay profile and see who has left me negative feedback, if he does.

But really, I don't think anyone here would be worried about a little "crud" on large quantities of copper pennies, so I think it'd be safe to say they won't find this board anytime soon.


Visit my new preparedness site: Preparedness.cc/SurvivalPrep.net
--Latest article: Stocking up on spices to keep food preps lively

---------------

Be prepared...and prepared to help: http://www.survivalblog.com/charity.html

Are you ready spiritually for hard times? http://www.jesusfreak.com/rapture.asp
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Neckro
1000+ Penny Miser Member



Saudi Arabia
2080 Posts

Posted - 08/07/2008 :  23:26:32  Show Profile  Send Neckro an AOL message  Click to see Neckro's MSN Messenger address  Send Neckro a Yahoo! Message Send Neckro a Private Message
Question is, what's your ebay?


NVm ebay newb

Trolling is an art.

Edited by - Neckro on 08/07/2008 23:29:25
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kieblera5
Penny Hoarding Member



USA
859 Posts

Posted - 08/07/2008 :  23:34:00  Show Profile  Send kieblera5 an AOL message Send kieblera5 a Private Message
quote:
Originally posted by Neckro

Question is, what's your ebay?


NVm ebay newb



*ahem* check his sig.

Democracy is being allowed to vote for the candidate you dislike least.

Never argue with an idiot. They will drag you down to their level and then beat you mercilessly with experience.

Caller number seven gets the Peace Prize!

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Neckro
1000+ Penny Miser Member



Saudi Arabia
2080 Posts

Posted - 08/08/2008 :  00:05:52  Show Profile  Send Neckro an AOL message  Click to see Neckro's MSN Messenger address  Send Neckro a Yahoo! Message Send Neckro a Private Message
Haha, I try, I am not the brightest coin in the bag.

Trolling is an art.
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Nickelless
Administrator



USA
5580 Posts

Posted - 08/09/2008 :  00:07:56  Show Profile Send Nickelless a Private Message
No word back from this guy yet. Maybe he realized that I'm right and he's crazy. I'll keep you guys posted.


Visit my new preparedness site: Preparedness.cc/SurvivalPrep.net
--Latest article: Stocking up on spices to keep food preps lively

---------------

Be prepared...and prepared to help: http://www.survivalblog.com/charity.html

Are you ready spiritually for hard times? http://www.jesusfreak.com/rapture.asp
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HoardCopperByTheTon
Administrator



USA
6807 Posts

Posted - 08/09/2008 :  00:13:51  Show Profile Send HoardCopperByTheTon a Private Message
I was looking forward to seeing the pics.

If your percentages are low.. just sort more. If your percentages are high.. just sort more.

Now selling Copper pennies. 1.6x plus shipping. Limited amounts available.
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Art Tatum
Penny Collector Member



USA
400 Posts

Posted - 08/09/2008 :  14:28:14  Show Profile Send Art Tatum a Private Message
quote:
Originally posted by HoardCopperByTheTon

Seems like a good response to me. Sometimes buyer's expectations are completely different than what is in the auction description. I once got a negative from a buyer because he thought the coppers I sent should have been mostly "S" mint cents because of my propinquity for the SF mint. First he tried to extort more pennies out of me, then he left me a negative. You guys will love this quote.. "I could get pennies like that at the bank." He must have a great bank since the shipment included 50 OBW BU rolls. I had another guy who bought a Mint Sewn bag of copper pennies. He opened the bag, then asked me if he could return them since he didn't like the toning on the coins. Guess he wanted all firey red MS-70 coins. I told him no on the return because he had opened the mint sewn bag and I could no longer sell it as a mint sewn bag. He filed a dispute with PayPal. They immediately locked up my funds. Months later they decided in his favor and extracted the entire purchase price plus the shipping cost from my account. Some folks you just can't please. Fortunately these things don't happen very often. The vast majority of my auctions have been won by regular friendly folks who like coins and reasonable shipping. I figure the # of repeat customers speaks for itself.



MY WIFE IS FIREY RED! BUT NO CRUD THAT i CAN DETECT!




my machine is running!
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