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Dan52
Penny Collector Member
USA
422 Posts |
 Posted - 10/21/2008 : 16:49:35
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I went to a new bank today (new to me) and asked the teller if I could buy some rolls of halves. She said they didn't have any rolls but that I could buy whatever they had loose. Just as I am about to walk away with the loose halves I bought this teller's co-worker walks up to my teller and quietly says "What about the halves in the .... (thats all that I could hear). My teller responds: "I don't want to mess with that. Its clear to me that she knew there were rolls in the vault, and I ask again if they had any. She said no, they send them back. So, I go to other banks collecting halves all the while becoming more and more ticke off over being lied to. I get home and call the manager. I related the incident to her and she goes and checks and lo and behold there are rolls in the vault, not many, just two, but that was two that I wanted. The girl lied to me. I ask the manager if she will hold those two and I will come back and pick them up. Of course, she said yes. She was very apologetic. When I get there, the manager looks around and finds me a total of $70.00 worth of halves. She thanked me and said she took care of that "other" problem as well. Meaning that the girl was fired. I guess she was. She wasn't there when I went back. I have no guilt over this. The girl pretty much said she didn't want to "mess" with having to get up off her stool to wait on me.
PS: I put this post here because the issue wasn't about what kind of coins there were.
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n/a
deleted
84 Posts |
Posted - 10/21/2008 : 16:53:48
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| Anyhow, any good ones in that batch? |
"Truth is treason in the empire of lies." -Ron Paul, from _The Revolution: A Manifesto_ |
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cyberdan
Penny Collector Member
USA
289 Posts |
Posted - 10/21/2008 : 17:01:55
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There have been a few tellers that I wanted to fire. But, most are pretty good to me. Especially the K______ ones in _________. That is all I will say. |
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SANITARIUM_INMATE
Penny Pincher Member
211 Posts |
Posted - 10/21/2008 : 17:06:36
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| You know I have had that problem before too. I never called them but they didn't get up off their seat, they just sent an email to all the tellers asking if they had any halves and they all replied no. This was at a credit union also. |
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Dan52
Penny Collector Member
USA
422 Posts |
Posted - 10/21/2008 : 17:50:19
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Economist, I have found 5 clad halves today (so far) (halves with 40% silver), 3 - 69's and 2 - 67's. I know for sure that ONE of those came from that bank with the incident, maybe two.
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moboman
1000+ Penny Miser Member
USA
2555 Posts |
Posted - 10/21/2008 : 18:46:25
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| With the economy the way it is, you think people would be working harder to keep their jobs. O well, Americans. The ideal job is to live on welfare and watch tv. |
"99% of all lawyers give the rest of them a bad name"
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fb101
Administrator
USA
2856 Posts |
Posted - 10/21/2008 : 18:58:25
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| That will work better after the election. Welfare will be the order of the day. |
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misteroman
Administrator
USA
2565 Posts |
Posted - 10/21/2008 : 20:15:35
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| Dang Dan has some pull in those parts. |
Buying CU cents!!!! Paying 1.2 unlimited amounts wanted. Can pick up if near Ohio area. |
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NotABigDeal
1000+ Penny Miser Member
USA
3890 Posts |
Posted - 10/21/2008 : 20:28:01
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quote:
Originally posted by fb101
That will work better after the election. Welfare will be the order of the day.
It's entirely possible.
Deal |
Live free or die.
Plain and simple.
"If you love wealth more than liberty, the tranquility of servitude better than the animating contest of freedom, depart from us in peace. We ask not your council or your arms. Crouch down and lick the hand that feeds you. May your chains rest lightly upon you and may posterity forget that you were our countrymen."
- Samuel Adams |
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kieblera5
Penny Hoarding Member
USA
859 Posts |
Posted - 10/21/2008 : 21:49:46
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quote:
Originally posted by moboman
With the economy the way it is, you think people would be working harder to keep their jobs. O well, Americans. The ideal job is to live on welfare and watch tv.
The new American dream. So much for a nice job, house, wife and two kids. Now, you have a great life if you have enough money to live, no job, and have a T.V. |
Democracy is being allowed to vote for the candidate you dislike least.
Never argue with an idiot. They will drag you down to their level and then beat you mercilessly with experience.
Caller number seven gets the Peace Prize!
Get coding tips, tricks, and more at: http://codingmonday.blogspot.com |
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jin.coy
Penny Pincher Member
Canada
128 Posts |
Posted - 10/22/2008 : 06:49:18
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Hi Dan52,
Personally I will not raise an issue when a teller refuses to give me pennies/nickels, because I do not want to go out of the ordinary.
Teller are people too, they do discuss with their peers about work, irregularities at work; Now what if that teller/manager talked with the other tellers about your story, I guess that other tellers will embrace a "negative" attitude by the time you line up in the queue.
Let me share a similar situation that I have experienced:
Couple of weeks ago, Friday 16:45 I went to a branch from a TD Bank(a bank and a branch that I do business often) I asked for a box of pennies, the teller starts to mumble that is to late and he is about to close and he will not go to the vault to get more, and he could give me only a $5 in pennies. I accepted the $5 and went to a bank across the street to a different bank that I never did business with, I went to the teller and asked for $20 in nickels, the teller handed my 10 CWR.
Once I reached home I opened the nickel first and found 1 King V-1923 and 1 King V-1931; the 1923 is the oldest coin that I found so far since I picked this hobby.
Let them win a battle and you will win the war!
If you are a serious hoarder in couple of months you will have hoard a big hoard of Cu/CuNi/30%-90%Silver
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Edited by - jin.coy on 10/22/2008 08:02:30 |
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moboman
1000+ Penny Miser Member
USA
2555 Posts |
Posted - 10/22/2008 : 08:20:12
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| Jin I'd get fired if I didnt do my job. I'd expect the same from the bank! |
"99% of all lawyers give the rest of them a bad name"
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jin.coy
Penny Pincher Member
Canada
128 Posts |
Posted - 10/22/2008 : 10:36:54
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Dan & Moboman,
I do have two close relatives who are working in HR; It takes more than one tiny incident to fire a person.
As far as you/me or other customer hate a teller if you are not a regular customer for that bank/branch nothing is going to happen.
Now let's think this way, your incident was the last drop on the managers glass. The manager has to know better that he has to follow a process to fire a person, he has to fill some forms ask for a witness, have a back-up plan if something wrong is happening; He cannot fire to many people from his branch in a short period of time because everything goes on his file(HR profile).
Now HR has to have real file that contains all the "reasons" for a person to be fired, please think about HR as a 3rd party department, HR does not want to get involved if a case is not 100% solid.
It takes more paper-work, people-work to fire a person; real life is not like a TV show.
If you are not a customer, if you did not make a written complain nothing is going to happen, "the system" is going to win.
In my first post on this thread I try to emphasize that there is enough for all of us. when a door is closing another one opens; Trying to bang your head on a closed door it's only going to take time & effort on your side.
just my 2 cents.
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Edited by - jin.coy on 10/22/2008 10:38:40 |
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kieblera5
Penny Hoarding Member
USA
859 Posts |
Posted - 10/22/2008 : 13:47:08
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| This situation doesn't apply to all businesses though. Not all businesses will have an HR department and then some have other ways that you can be fired. I, currently, work at a Safeway grocery store. One of their policies is that if you are on the job and have a drink/snack, then you must have the receipt attached. If someone asks you for the receipt and you don't have it, you can be fired on the spot, no questions asked. This wouldn't happen if I did something else wrong though, I would just get a warning. Some offenses weigh more than others even if they seem smaller. |
Democracy is being allowed to vote for the candidate you dislike least.
Never argue with an idiot. They will drag you down to their level and then beat you mercilessly with experience.
Caller number seven gets the Peace Prize!
Get coding tips, tricks, and more at: http://codingmonday.blogspot.com |
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cyberdan
Penny Collector Member
USA
289 Posts |
Posted - 10/22/2008 : 15:05:50
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Lets talk more about tellers. Just last night I made a coin deposit at my WF branch. The teller (used her many times) asks me what years I collect I said 1981 and older, I thought she was talking about cents. She pulls out a 1967 half and says "like this?" I said exactly and gave her 50˘ for it.
That is how most of my regular tellers are. |
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moboman
1000+ Penny Miser Member
USA
2555 Posts |
Posted - 10/22/2008 : 16:46:48
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quote:
Originally posted by cyberdan
Lets talk more about tellers. Just last night I made a coin deposit at my WF branch. The teller (used her many times) asks me what years I collect I said 1981 and older, I thought she was talking about cents. She pulls out a 1967 half and says "like this?" I said exactly and gave her 50˘ for it.
That is how most of my regular tellers are.
Wow! The customer actually came first! |
"99% of all lawyers give the rest of them a bad name"
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scooter
Penny Pincher Member
240 Posts |
Posted - 10/22/2008 : 18:42:20
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| good observation Jin coy |
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Tourney64
1000+ Penny Miser Member
USA
1035 Posts |
Posted - 10/22/2008 : 19:17:32
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| Sometime the only difference between banks is the customer service. Poor customer service is not what banks/credit unions need. Great customer service can mean the difference of keeping or losing a large account. I don't feel sorry for the teller. It will be a good lesson for them to learn. Besides they are just getting ready for the Obama American Dream. |
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jadedragon
Administrator
Canada
3788 Posts |
Posted - 10/23/2008 : 00:07:32
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quote:
Originally posted by jin.coy
Hi Dan52,
Personally I will not raise an issue when a teller refuses to give me pennies/nickels, because I do not want to go out of the ordinary.
Teller are people too, they do discuss with their peers about work, irregularities at work; Now what if that teller/manager talked with the other tellers about your story, I guess that other tellers will embrace a "negative" attitude by the time you line up in the queue.
Let me share a similar situation that I have experienced:
Couple of weeks ago, Friday 16:45 I went to a branch from a TD Bank(a bank and a branch that I do business often) I asked for a box of pennies, the teller starts to mumble that is to late and he is about to close and he will not go to the vault to get more, and he could give me only a $5 in pennies. I accepted the $5 and went to a bank across the street to a different bank that I never did business with, I went to the teller and asked for $20 in nickels, the teller handed my 10 CWR.
Once I reached home I opened the nickel first and found 1 King V-1923 and 1 King V-1931; the 1923 is the oldest coin that I found so far since I picked this hobby.
Let them win a battle and you will win the war!
I'm with jin... we are doing something pretty odd and we need all the help we can get from tellers.
And jin, in BC at least the TD branches seem to keep the minimum amount of coin on hand of all the banks and credit unions. They are also the ones that are most reluctant to give up coin. A TD branch was the only branch so far to use the "f" word about my coin deposits. You might want to know that TD NEVER charges for any deposit into any account. It is against thier corporate policy. They do charge businesses by the roll for coin according to thier business account pamplet. |
“The reasonable man adapts himself to the world; the unreasonable one persists in trying to adapt the world to himself. Therefore all progress depends on the unreasonable man.” – George Bernard Shaw.
Why Copper Bullion ~~~ Interview with Silver Bullion Producer Market Harmony
Passive Income blog |
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Bluegill
1000+ Penny Miser Member
USA
1964 Posts |
Posted - 10/23/2008 : 17:55:58
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There seems to be 2 view points on this and they are both valid.
I think the key point here was that the teller blatantly told a customer she didn't want to be bothered doing her job. That is a no-no in my book.  It seems the manger felt the same way, seeing as she fired her.
How ever, you now have to deal with her former co-workers and quite possibly after work friends when you go back.
In all honesty I feel her termination was deserved. But sometimes you can be right and still be wrong.
Hopefully the other tellers had an epiphany about job security and won't be a problem for you on your future coin purchases.
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scooter
Penny Pincher Member
240 Posts |
Posted - 10/23/2008 : 20:49:39
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| I highly doubt she was fired. |
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TexasPQ
Penny Sorter Member
47 Posts |
Posted - 10/23/2008 : 21:12:15
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We don’t have all the facts of the case. First off, as the previous poster notes, we don’t know that the employee was actually fired. If she was, there could have been (and hopefully were) other factors involved in her removal. I can say that I doubt very many of us can honestly state that we have never exhibited laziness at work. Do you think it is fair to be fired for a single instance of laziness?
Removals should be reserved for the most serious of offenses (theft, fraud, assault, etc.). This employee lied and told a customer there was no product because she was too lazy to go and get it. That warrants a reprimand or an unpaid suspension. We do not know if there was a pattern of similar behavior. Progressive discipline (i.e. reprimand, then suspend, then fire) is a common practice in industrial relations and is bargained into many labor contracts. This employee probably didn’t have any contract at all.
If a bank I dealt with fired an employee solely based on a verbal statement from me - and there were no other circumstances involved - I would immediately close my account. I do not want to support an organization that treats its employees like that. We are all human beings, even when we are at work, and human beings make mistakes and do things that are sometimes stupid and lazy. I do not support a “one strike and you’re out” policy and do not want to give my money to organizations that practice that. |
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Ant
Penny Hoarding Member
USA
894 Posts |
Posted - 10/23/2008 : 21:24:34
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quote:
Originally posted by TexasPQ
I can say that I doubt very many of us can honestly state that we have never exhibited laziness at work. Do you think it is fair to be fired for a single instance of laziness?
[snip]
If a bank I dealt with fired an employee solely based on a verbal statement from me - and there were no other circumstances involved - I would immediately close my account. I do not want to support an organization that treats its employees like that. We are all human beings, even when we are at work, and human beings make mistakes and do things that are sometimes stupid and lazy. I do not support a “one strike and you’re out” policy and do not want to give my money to organizations that practice that.
I feel the same. Was the teller unprofessional? Absolutely. However, we have a strange enough hobby as it is, and it's one that doesn't generate much revenue for bank branches. I need to stay on their good side.  Besides, as jin.coy pointed out, there's likely another branch just down the street.
It would be very easy for a bank to adopt a policy of not ordering coins at all, or even not giving out over $x in coins to customers with non-commerical accounts. They do us a great favor by letting us swap our coins. |
Lovely dimes, the liveliest coin, the one that really jingles. --Truman Capote
Coins are the metallic footprints of the history of nations. --William H. Woodin |
Edited by - Ant on 10/23/2008 21:26:04 |
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Dan52
Penny Collector Member
USA
422 Posts |
Posted - 10/24/2008 : 17:52:31
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| My sole objective when I called the manager was to acquire the coins in the vault. Bluegill and others have spoken wisely and have presented valid points. I'm not sure she was fired but when I went back to get the halves, she wasn't there and the manager said she was "taking care" of the other problem. I agree that this one incident is probably not a reason for termination in and of itself. Here's another consideration....First, we all agree that her behavior was inappropriate. Right? Secondly, as members of a society, don't we have at least some degree of responsibility to others in that society? Taking that as given, if I hadn't said anything and she weren't at least reprimanded, wouldn't she be likely to continue to treat others in the same derogatory way? Our behavior can affect those we will never know. |
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Computer Jones
1000+ Penny Miser Member
USA
1112 Posts |
Posted - 10/24/2008 : 20:55:39
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I get treated rudely by tellers rather frequently (at least once every other week). I usually return to the banking establishment a few days later and am able to buy the coins I ask for from a different teller.
It's a rather pleasant sensation to have the teller who was rude to me three days ago glaring from a station or two over while the much nicer teller goes to the vault and obtains the coins I asked for.
I usually let the nice teller know (loudly enough so all can hear) that I'll have to remember her name so I can send a Christmas card to her at the bank and I make sure to thank her for her effort. |
There's profit if you melt things!!
8{> |
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Tourney64
1000+ Penny Miser Member
USA
1035 Posts |
Posted - 10/25/2008 : 06:36:00
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| I agree with you TexasPQ. It makes it tough for you every time you go in there now. I thought of this situation when I cashed in $55 in pennies in the coin counting machine at my local credit union yesterday and it was fairly early in the day. I receieved $55.90, and the teller gave me 9 dimes because she was too lazy to open a roll of quarters. I was the only customer in there at the time. I was irked, but didn't say anything. There was really no excuse, but this was not as bad as yours. I sometimes get multiple dimes (more than 3) from convenient stores sometimes, but I believe that's how some of these businesses teach their less educated employees how to operate the cash register. |
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The teller was fired.
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