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 Anyone ever had a teller(s) lie to your face?
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gothboi30
Penny Collector Member


USA
286 Posts

Posted - 04/19/2010 :  18:43:16  Show Profile Send gothboi30 a Private Message
I did. Just today. So I'm out searching for halves today. I had already been to 2 different branches of one of my source banks, and exhausted their supply of halves. I started calling other branches, but no luck. I finally called a branch not too far from where I live, that I have visited once before. I picked up $5.50 in loose teller halves on that occasion, all clad. So the male teller on the phone says he has 1 half. I decide to go in and ask for it (I was on my way to dump all the clad halves I just searched so if it was clad no biggie). I get to this branch, and ask the female teller for halves. While she and the male teller search around in the coin counting machine, I look through the glass (tellers are behind glass @ this branch) and see what is clearly a '67 40% er in her tray. The male teller finally tries to give me one (1!!) '72 clad half. I point at the halves in the females tray and ask "what are those?" He replies "Oh, those are just some foreigns and a few she (female) was saving". While they were rooting around in the coin machine, I heard her say "none of those are silver anyway". I passed on the clad half and left. I am 100% beyond a shadow of a doubt positive that what I saw in the female tellers tray was a '67 40%er, and it looked like there was another one behind it too. I thought briefly about complaining to the branch manager, as I didn't think tellers were allowed to hold/hoard/set aside coins. I feel that as long as I have the $$ to pay for the coins, they should let me purchase them. This guy (and his female counterpart) lied to me. I could have understood if they would have said "we have these, but they are silver and we're saving them for ourselves" (or something like that). I would have understood, not making a big stink about 1 or 2 40%ers. However, the fact that they lied to my face really did kinda p*ss me off. I won't be going back to that branch again....almost as bad as the manager @ another branch who almost didn't sell me a box of halves because my account was "inactive". Never mind the fact that I had $$ in it, and am a customer..... Sorry for the long post....just needed to vent.

Edited by - gothboi30 on 04/19/2010 19:38:56

thedrifter
Penny Sorter Member



USA
96 Posts

Posted - 04/19/2010 :  19:29:07  Show Profile Send thedrifter a Private Message
I think you just found yourself a dump bank. As silver becomes worth more and more I think you will find that an increasing number of tellers will learn about what we are doing and will consider it worth while.
quote:
Originally posted by gothboi30

I did. Just today. So I'm out searching for halves today. I had already been to 2 different branches of one of my source banks, and exhausted their supply of halves. I started calling other branches, but no luck. I finally called a branch not too far from where I live, that I have visited once before. I picked up $5.50 in loose teller halves on that occasion, all clad. So the male teller on the phone says he has 1 half. I decide to go in and ask for it (I was on my way to dump all the clad halves I just searched so if it was clad no biggie). I get to this branch, and ask the female teller for halves. While she and the male teller search around in the coin counting machine, I look through the glass (tellers are behind glass @ this branch) and see what is clearly a '67 40% er in her tray. The male teller finally tries to give me one (1!!) '72 clad half. I point at the halves in the females tray and ask "what are those?" He replies "Oh, those are just some foreigns and a few she (female) was saving)". While they were rooting around in the coin machine, I heard her say "none of those are silver anyway". I passed on the clad half and left. I am 100% beyond a shadow of a doubt positive that what I saw in the female tellers tray was a '67 40%er, and it looked like there was another one behind it too. I thought briefly about complaining to the branch manager, as I didn't think tellers were allowed to hold/hoard/set aside coins. I feel that as long as I have the $$ to pay for the coins, they should let me purchase them. This guy (and his female counterpart) lied to me. I could have understood if they would have said "we have these, but they are silver and we're saving them for ourselves" (or something like that). I would have understood, not making a big stink about 1 or 2 40%ers. However, the fact that they lied to my face really did kinda p*ss me off. I won't be going back to that branch again....almost as bad as the manager @ another branch who almost didn't sell me a box of halves because my account was "inactive". Never mind the fact that I had $$ in it, and am a customer..... Sorry for the long post....just needed to vent.


The Drifter
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cptindy
Penny Hoarding Member



572 Posts

Posted - 04/19/2010 :  19:41:36  Show Profile Send cptindy a Private Message
Yeah been there done that! Nice to let it go.

I laughed at the dump bank statement!

What a great passive aggressive retaliation!

Love it!

"It is the nature of the human species to reject what is true but unpleasant and to embrace what is obviously false but comforting"

" The average man doesn't want to be free. He wants to be safe."

H.L. Mencken

http://silver-news-today.com/
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gothboi30
Penny Collector Member



USA
286 Posts

Posted - 04/19/2010 :  19:46:11  Show Profile Send gothboi30 a Private Message
quote:
Originally posted by thedrifter

I think you just found yourself a dump bank. As silver becomes worth more and more I think you will find that an increasing number of tellers will learn about what we are doing and will consider it worth while.
quote:
Originally posted by gothboi30

I did. Just today. So I'm out searching for halves today. I had already been to 2 different branches of one of my source banks, and exhausted their supply of halves. I started calling other branches, but no luck. I finally called a branch not too far from where I live, that I have visited once before. I picked up $5.50 in loose teller halves on that occasion, all clad. So the male teller on the phone says he has 1 half. I decide to go in and ask for it (I was on my way to dump all the clad halves I just searched so if it was clad no biggie). I get to this branch, and ask the female teller for halves. While she and the male teller search around in the coin counting machine, I look through the glass (tellers are behind glass @ this branch) and see what is clearly a '67 40% er in her tray. The male teller finally tries to give me one (1!!) '72 clad half. I point at the halves in the females tray and ask "what are those?" He replies "Oh, those are just some foreigns and a few she (female) was saving)". While they were rooting around in the coin machine, I heard her say "none of those are silver anyway". I passed on the clad half and left. I am 100% beyond a shadow of a doubt positive that what I saw in the female tellers tray was a '67 40%er, and it looked like there was another one behind it too. I thought briefly about complaining to the branch manager, as I didn't think tellers were allowed to hold/hoard/set aside coins. I feel that as long as I have the $$ to pay for the coins, they should let me purchase them. This guy (and his female counterpart) lied to me. I could have understood if they would have said "we have these, but they are silver and we're saving them for ourselves" (or something like that). I would have understood, not making a big stink about 1 or 2 40%ers. However, the fact that they lied to my face really did kinda p*ss me off. I won't be going back to that branch again....almost as bad as the manager @ another branch who almost didn't sell me a box of halves because my account was "inactive". Never mind the fact that I had $$ in it, and am a customer..... Sorry for the long post....just needed to vent.





I can't use this bank as a dump bank. I just won't be going into this particular branch anymore. This bank (NOT this branch) has produced 2 walking liberty halves, and is also the same bank where I got a $252 bag that had 9 90% and 13 40% in it (my best score ever). There is also another branch of this bank in my area that I have only been skunked (on loose rolls) on halves twice. Purchased $160 on Saturday, and got 6 40%ers and 1 90%er from this branch, so it's a pretty good producer. The only thing I don't like about it is the wide disparity between branches. Some are nice and helpful, others are rather snooty/nasty.
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AGCoinHunter
Penny Hoarding Member



USA
685 Posts

Posted - 04/19/2010 :  20:39:52  Show Profile Send AGCoinHunter a Private Message
Open an account and dump freely, dump hard, dump often. All hand rolled. They will have plenty of halves to look through.



"All tyranny needs to gain a foothold is for people of good conscience to remain silent."
-Thomas Jefferson

"There is no difference between communism and socialism, except in the means of achieving the same ultimate end: communism proposes to enslave men by force, socialism—by vote. It is merely the difference between murder and suicide." - Ayn Rand
________________________________________________

Lenin: Class-based International Socialism
Hitler: Race-based National Socialism
Obama: Class- and Race-based Post-National Socialism
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gothboi30
Penny Collector Member



USA
286 Posts

Posted - 04/19/2010 :  20:49:36  Show Profile Send gothboi30 a Private Message
quote:
Originally posted by AGCoinHunter

Open an account and dump freely, dump hard, dump often. All hand rolled. They will have plenty of halves to look through.



I already have an account @ this particular bank (they only sell rolled or loose coins to customers/account holders). That's impossible. Banks in my area DO NOT accept cwr's due to being ripped off one too many times. This particular bank has a free (for customers) do it yourself coin counter. They require ALL rolled coin to be opened and dumped loose into the counting machine. What I HAVE noticed, is that large banks, in particular Chase, have HORRIBLE customer service. The bank I had the bad experience at today is very large, and in fact recently purchased another bank chain. Perhaps I need to open accounts @ the smaller mom-and-pop type banks....too bad I'm smack in the middle of one of the largest cities in America, and there aren't too many small, non-chain type banks around here (at least that I know of)....

Edited by - gothboi30 on 04/19/2010 20:52:48
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EZ_Money
Penny Pincher Member



USA
125 Posts

Posted - 04/19/2010 :  21:03:32  Show Profile Send EZ_Money a Private Message
In my experience, the tellers are allowed to keep or set aside any coins they want. They are really only responsable to make sure their drawers are correct. I have several tellers that do this very thing for me. They keep any silvers that come their way to the side for me. Others keep them for themselves or for other customers they have long standing relationships with. Most of the time they only look at the coins that are loose and come through their hands. That's why customer rolled coins are usually the way to go. They really don't take the time to look through them. Keep at it and find out if they keep them for themselves or for a customer. If they are for a customer maybe you can work out a better deal...

Running total:
Halves searched:$14,445.50
90% found: 122
40% found: 481

Dimes Searched $2100
Found: 5
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BamaJoe
Penny Sorter Member



86 Posts

Posted - 04/22/2010 :  22:06:49  Show Profile Send BamaJoe a Private Message
Unless you happen to luck into a bank where all the tellers are idiots they won't give you their silver. My wife is a head teller at a bank and has all the other not so aware tellers trained to bring her all their "old" coins which she promptly swaps them with shiney new coins and makes the other tellers happy. Over the last 10 years she has brought home about $100 face a year.

Your best shot is to ask if they have any rolled halves that customers brought in - IF someone like my wife isn't around to have already sorted it.
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GA-Silver
Penny Pincher Member



USA
238 Posts

Posted - 04/23/2010 :  14:06:57  Show Profile Send GA-Silver a Private Message
You will not win by ticking off the tellers. No one likes a complainer. No trying to be smart, just telling you the truth. Just keep grinning at them and use them as a dump bank.
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PennySaved
1000+ Penny Miser Member



USA
1720 Posts

Posted - 04/23/2010 :  15:01:41  Show Profile Send PennySaved a Private Message
The level of professionalism for most tellers is definitely lacking. Sorry if anyone is a bank teller that is reading this statement but a bank teller job now-a-days almost seems like a glorified fast food job. Many of the tellers I deal with are 19 or 20 and going to school on the side. Maybe the change in the profession has come about because there are so many bank branches that need tellers staffing them. Where I live, you can leave one Chase and drive one to two blocks and hit another Chase. Whenever they are not professional towards you, you just have to remember who you are dealing with most of the time. Not to say there are not good tellers out there but they don't seem like the norm.

SELLING COPPER PENNIES 1.4X FACE SHIPPED......“I sincerely believe that banking establishments are more dangerous than standing armies, and that the principles of spending money to be paid by posterity, under the name of funding, is but swindling futurity on a large scale” Thomas Jefferson
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AGgressive Metal
Administrator



USA
1937 Posts

Posted - 04/23/2010 :  16:40:23  Show Profile Send AGgressive Metal a Private Message
@Penney Saved - yeah, you can tell a big difference between the old tellers and young tellers. The old ones still around are generally professional. The decling quality of service personel has to do with the fact that almost everyone with any smarts goes to college these days, thus leaving the "unskilled" labor pool lacking the quality people it used to attract. You can see the same phnenomenon in older generation waiters, bellhops, auto mechanics, carpenters, consierge, men's clothiers, etc versus the younger ones. The older ones view it as a profession to be proud of, the younger ones view it as a job they have to take because they can't do something "better". I blame liberals for telling people that 'everyone should have a chance to go to college'. No, they shouldn't. We have enough psychology majors, feminism majors, art history majors, etc already - we need more people that actually know how to do something valuable for society.

edited for grammar

And he that hath lyberte ought to kepe hit wel / For nothyng is better than lyberte / For lyberte shold not be wel sold for alle the gold and syluer of all the world.
-Caxton's edition of Aesop's Fables, 1484

Edited by - AGgressive Metal on 04/23/2010 16:41:18
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