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ND PENNYS
New Member
USA
4 Posts |
 Posted - 08/05/2008 : 07:32:43
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| Im In.... |
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legacypac
Administrator
Canada
1653 Posts |
Posted - 08/05/2008 : 10:19:53
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quote:
Originally posted by WulfgangKreed
I've been checking the Bullion every day to see if we get a Copper listing.... Has anybody got a good response from ebay yet?
This came in this AM. Note the link for sending suggestions - different from the one we have been using. Suggest we continue to request until it becomes a reality.
Hello,
Thank you for writing in to us at eBay Customer Support, my name is Vincent an I'll be assisting you today.
Based on your email, I understand that you would like to add a Coins & Paper Money > Bullion > Copper and Nickel" category for the Canadian , Australian and American sites.
I have checked our category tree and I can see that this is most definitely a good category to place on our site. In this case, thank you for emailing your suggestion on category structure. It has been forwarded to eBay's Category Development Team for further review.
Your suggestion will be assessed and may be implemented if it meets eBay's category development criteria. But bare in mind, this process can take some time.
If you have other suggestions in the future, please send them to us by using the links on the following page:
http://pages.ebay.ca/help/newtoebay/suggest.html
Again, thank you for your email. If you run into any other troubles or have any other questions, please write back and I will be happy to assist you further!
Best Wishes,
Vincent Y.
eBay Customer Support
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SANITARIUM_INMATE
Penny Sorter Member
92 Posts |
Posted - 08/05/2008 : 13:06:23
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This has got to be the best thing for us since the ryedale machines. My hats off to all of you. |
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cyberdan
Penny Pincher Member
USA
242 Posts |
Posted - 08/06/2008 : 09:37:17
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I think we might be getting the run around from ebay. I submitted the suggestion several days ago and just got this email from them. I followed all their links for Creating a listing and the proper department has not read it.
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Dear Daniel,
Thank you for writing eBay in regard to your suggestion.
I understand your suggestion and we do like hearing from you, but please understand that any comments or materials you submit to us -- questions, ideas, technical or creative suggestions, and so forth -- are considered non-confidential and non-proprietary. That means they don't belong to anyone and we have no obligation of any kind regarding them.
If you still want to submit your suggestion, please reply to this
message and I'll be glad to forward it to the appropriate team.
We thank you in advance for your cooperation, and wish you luck with
your future eBay transactions.
Sincerely,
Dorothy C.
eBay Customer Support
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I just responded to her and asked her to send it. Couldn't they have done that days ago?
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legacypac
Administrator
Canada
1653 Posts |
Posted - 08/06/2008 : 10:44:09
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quote:
Originally posted by cyberdan
I think we might be getting the run around from ebay. I submitted the suggestion several days ago and just got this email from them. I followed all their links for Creating a listing and the proper department has not read it.
====================
Dear Daniel,
Thank you for writing eBay in regard to your suggestion.
I understand your suggestion and we do like hearing from you, but please understand that any comments or materials you submit to us -- questions, ideas, technical or creative suggestions, and so forth -- are considered non-confidential and non-proprietary. That means they don't belong to anyone and we have no obligation of any kind regarding them.
If you still want to submit your suggestion, please reply to this
message and I'll be glad to forward it to the appropriate team.
We thank you in advance for your cooperation, and wish you luck with
your future eBay transactions.
Sincerely,
Dorothy C.
eBay Customer Support
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I just responded to her and asked her to send it. Couldn't they have done that days ago?
I just got the same exact message from another rep. The problem is we contacted customer service, not the special link with all the disclaimers about them owning the suggestion etc that is here:
http://pages.ebay.ca/help/newtoebay/suggest.html
Suggest replying to the email from customer service AND writing the suggestion team off that ^^^^^^^link as well.
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jpf231
Penny Collector Member
USA
340 Posts |
Posted - 08/06/2008 : 10:47:20
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| Just sent mine in moments ago ... no doubt I'll receive the same "canned" response from eBay within 48-72 hours. |
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JD4x4
Penny Sorter Member
USA
51 Posts |
Posted - 08/06/2008 : 11:05:38
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| Sent mine a few minutes ago as well, via U.S. site but suggested Canada and Aussie also. Following legacypac's link for the .com (U.S.) version of the eBay site gives you an email with a subject of "Sending Suggestions to eBay" so we'll see what comes back to me. |
Edited by - JD4x4 on 08/06/2008 11:09:53 |
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natsb88
Penny Collector Member
USA
483 Posts |
Posted - 08/06/2008 : 11:09:11
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Sent mine (again) to both US and Canadian sites. Maybe they'll add it just to stop us from emailing them  |
Nate
www.coppercave.com |
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legacypac
Administrator
Canada
1653 Posts |
Posted - 08/06/2008 : 11:39:32
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Bullion
..Gold
.....American Buffalo
.....American Eagle
.....Bars
.....Foreign Gold
.....Leaf & Flake
.....Nuggets
.....Scrap & Recovered Gold
.....Mixed Lots
.....Other
..Platinum & Palladium
..Silver
.....American Eagle
.....Bars & Rounds
.....Foreign Silver
.....Mixed Lots
.....Other
Need to create Bullion: Copper and Nickel
Later maybe create sub catagories for bars, rounds, bullion coins as market develops more. |
Edited by - legacypac on 08/06/2008 11:41:09 |
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jpf231
Penny Collector Member
USA
340 Posts |
Posted - 08/06/2008 : 19:38:43
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| Just received the same "canned" response (you know, thank you so very much, we really give a crap what you think, blah blah blah (yeah right)) from Fleabay. |
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HoardCopperByTheTon
Administrator
USA
3602 Posts |
Posted - 08/06/2008 : 22:12:14
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Maybe we can start calling the new toll free customer support line regularly until they give us what we want.  |
If your percentages are low.. just sort more. If your percentages are high.. just sort more.
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Art Tatum
Penny Collector Member
USA
395 Posts |
Posted - 08/07/2008 : 02:03:45
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| of course not! I live 400 yards from headquarters in Campbell, Ca and they suck! |
my machine is running! |
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JD4x4
Penny Sorter Member
USA
51 Posts |
Posted - 08/07/2008 : 07:39:20
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So far I got the canned "Receipt of your email to eBay Suggestions" email, but nothing else.
Interestingly though, if you go to the categories Buy>Coins & Paper Money>Coins: US> you get some "Refine Search" options on the left side and "Materials>Copper" is one of the choices! It only shows up under US coins though, not with Bullion or the other Coin categories. Maybe they are trying to monitor search stats for "copper" before adding it as a category??? (Wishful thinking). |
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legacypac
Administrator
Canada
1653 Posts |
Posted - 08/07/2008 : 13:35:27
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Hello Cameron,
Thank you for writing to eBay. My name is Victoria and I appreciate the opportunity to assist you.
I have forwarded your idea about setting up a "Bullion: Copper" category to eBay Canada's Product Development team for further review. Their aim is to improve eBay to meet your requirements and help ensure the growth of the trading community.
Please be assured that feedback from our members is highly valued. If you have any additional suggestions, Customer Support can be contacted by clicking Help at the top of any eBay page. When the Help window opens, follow the topic links to locate the topic which most closely matches your suggestion. You can then click the "email Us" link at the bottom of that page to send our Customer Support team an email.
Alternatively, you can click the "Contact Us" link on the left side of most eBay Help pages.
Thank you once again for contacting eBay.
Regards,
Victoria N.
eBay Customer Support
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Steiner
Penny Pincher Member
Canada
244 Posts |
Posted - 08/07/2008 : 20:28:31
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Just as a side note. Consider this.
We are all pinging ebay to start up this category. They have our names and accounts now. If we continue to bid on each others auctions to drive up the price or to purchase it could be considered shill bidding.
Just thought I would throw that out there so 2 months from now the don't start banning accounts.
Steiner |
Steiner |
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legacypac
Administrator
Canada
1653 Posts |
Posted - 08/09/2008 : 01:32:52
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| I've gotten responses from Canada, US and Austrilia ebay sites, even though I just emailed the Canadian site. I put in the text of the suggestion that they need Copper Bullion in all three countries, so at least someone is reading the suggestion and sending it to various category management teams. |
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jpf231
Penny Collector Member
USA
340 Posts |
Posted - 08/09/2008 : 07:54:24
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| I don't consider my bids on other's copper auctions to be shill bids. The fact of the matter, is that I am willing to buy up to a certain price. I won two 5000 copper auctions last month - one at $53 and one at $56 (granted, was not expecting to win) - with shipping they were both $66 or 1.32 times face which I'll buy at all day long. |
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legacypac
Administrator
Canada
1653 Posts |
Posted - 08/13/2008 : 15:03:14
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| bump... still no new copper bullion catagory. Should we send follow up requests? |
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legacypac
Administrator
Canada
1653 Posts |
Posted - 10/11/2008 : 01:33:04
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Realcent has just defined pennies as copper BULLION on eBay! Yes the collective efforts of our members has created the new Copper Bullion Category and the new Other Bullion Category (Nickels anyone?) on the US and Canadian eBay sites. I can hardly believe it, but realcent members collectively changed the structure of eBay giving a big boost to the credability of our little hobby.
Now bullion buyers and sellers can choose from:
Bullion
...Copper
...Gold
...Platinum & Palladium
...Silver
...Other |
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RETMON
New Member
USA
11 Posts |
Posted - 10/11/2008 : 07:54:02
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YUP, JUST READ ALL THIS AND I'M IN. JUST SENT. |
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natsb88
Penny Collector Member
USA
483 Posts |
Posted - 10/11/2008 : 09:40:18
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| Awesome! I'll be updating my listing templates shortly... |
Nate
www.coppercave.com |
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Tourney64
Penny Hoarding Member
USA
713 Posts |
Posted - 10/11/2008 : 09:42:02
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| Excellent news. |
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knibloe
Penny Hoarding Member
USA
537 Posts |
Posted - 10/11/2008 : 13:31:56
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I've been out of the loop for a while and just read this thread for the first time. This was an awesome idea, and a great team effort. It is nice to know that the common person can make a difference once in a while.
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Computer Jones
Penny Collector Member
USA
264 Posts |
Posted - 10/11/2008 : 21:58:04
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It's taken a while, but hopefully Cu will finally gain the status of a Precious Metal.
There is only a finite amount available (on Earth) and it's not getting any easier to to make 95% shiny disks from what's left to dig out of the ground.
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There's profit if you melt things!!
8{> |
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SANITARIUM_INMATE
Penny Sorter Member
92 Posts |
Posted - 10/14/2008 : 11:50:53
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| Hello all I've been out of town this weekend and away from a pc but this is great news. Has anyone had an auction go yet? If so what was the final price at? Next, does anyone have a handy dandy link for us all? |
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Topic |
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Ebay Copper & Other Bullion Categories SUCCESS!
